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Address Via Santa Croce, 17 - Diano d'Alba (Cn)

Suites +39 0173 328137
suite@agriturismoilcortile.it

Restaurant +39 0173 69595
osteria.cortile@gmail.com

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Agriturismo Il Cortile Terms and conditions

“Agriturismo il Cortile” Booking Conditions and Cancellation Policy.

Please read the booking rules below carefully. Each reservation, after its confirmation, has the value of a contract according to current Italian legislation. The contract is binding for those who make the reservation and for all the other subjects mentioned in the same, including minors.

1. Booking

The apartments can be booked:

Reservation will be confirmed only after our email showing the total price of the stay and having received a credit card number and expiry date as a guarantee. The reservation becomes binding for Agriturismo Il Cortile only upon receipt of a copy of the payment receipt of the deposit or of the credit card details on which to make the authorized withdrawal. Send a copy of the payment by e-mail (suite@agriturismoilcortile.it). We’ll send you a confirmation email. Confirmation of the reservation implies acceptance of our cancellation and deposit terms. We kindly ask you to check the accuracy of the confirmation data and notify us of any errors as soon as possible.
Upon arrival we will ask for an identification document for each person.

The credit card is provided as a guarantee of the reservation and as protection against any damages, for this purpose pre-authorizations can be made for the cost of the stay plus 300 euros for damage coverage.

To modify your reservation, call us on +39 0173.328137, we will do our best to satisfy the request. If you move your reservation to a period with higher rates, you will be required to pay the difference.

2. Payment

General Conitions
We require as a guarantee the number of a valid credit card and the expiry date (excluding city tax) within 2 days of the booking confirmation date. If we do not receive the requested data, the reservation is to be considered void.
As required by the civil code in art. 1385, will not be returned in case of cancellation or non-presentation. Payment methods accepted: bank transfer and credit card.
The balance of the reservation will be paid the day before departure.

For payments by bank transfer, we indicate the following data:

Agriturismo “IL CORTILE” di Boffa Martina

Via Santa Croce, 17 – 12055 Diano d’Alba

IBAN : IT 68V0342522500000220114309
Banco Azzoaglio ag. Alba 
BIC : AZZBITT1

Please send a copy of the bank transfer by email to: suite@agriturismoilcortile.it indicating the date of your booking, telephone number and email address. You’ll receive our confirmation.

Pre-authorization
Agriturismo il Cortile reserves the right to check the validity of the credit card before the customer’s arrival by requesting a pre-authorization from the circuit to which they belong. With the pre-authorization we guarantee the temporary availability of the total amount of the stay, or of a part of it, to make sure that the credit card is valid. No amount is collected. The pre-authorization automatically expires 20 days after the requested date and the amount is released. In case of pre-authorized with a negative outcome you will be notified and the reservation will be cancelled. In this case we will have no obligation towards the customer.

Advance payment, “Non-Refundable”
If this special rate is booked, the full amount will be charged to the credit card or by bank transfer. The full amount is non-refundable under any circumstances. In certain periods, different payment terms may apply. Please refer to your booking confirmation.

Extension of stay
It will be possible to extend your stay, subject to availability, and you will be subject to possible rate changes.

3. City tax

Starting from 1 April 2012, like all the municipal administrations of the area, the Municipality of Diano d’Alba has also introduced the tourist tax aimed at improving tourist and reception services in the area. The application of the tourist tax is the responsibility of the Municipality which will collect all the proceeds. This tax must be paid by the customer upon departure and will be €1.50 per person, per night. It will be charged directly to the account.

4. Cancellation Policy (individual bookings)

Any cancellation of a reservation must be communicated by email to: suite@agriturismoilcortile.it

Free cancellation or changes up to 15 days before the arrival date.
For subsequent cancellations or no shows, the full amount (100%) will be charged
For early departures, 100% of the cost of the unused stay will be charged.
In high season periods (holidays, long weekends, the months of September, October and November) the NON-REFUNDABLE payment of the first night may be requested.

We suggest that you inform us immediately, we will try to replace the reservation by putting the apartment back on sale and, if successful, the penalty will not be charged.

This cancellation policy is not valid for the discounted Non-Refundable rate (in this case the reservation amount will be charged at the time of the reservation and will not be returned in case of cancellation).

5. GROUP Booking and Cancellation Policy

By making a reservation, the person who completes the process is identified as the referent of the group and confirms that he is authorized by the other participants to adhere to the Booking Conditions and the Cancellation Policy of Agriturismo Il Cortile. The group contact person is responsible for the total billing for all bookings confirmed by him. Requests after the expiry date must be communicated directly and exclusively by the group leader. Reservations do not include changes. It would be necessary to cancel your reservation and make a new one.

Advance payment:
To confirm the reservation, the number of a valid credit card and the expiry date will be requested as a guarantee. A deposit equal to 50% of the total of the booked services will be charged. The confirmation deposit is never refundable.

In the event of a “no show” or early departure, a penalty equal to 100% of the entire stay will be charged.
Early departures will be charged for the entire booked stay.
Confirmation of the reservation implies acceptance of our cancellation and deposit terms.

6. Causes of force majeure

We decline all responsibility for disservices due to lack of supplies, accidental failures of the equipment or other causes of force majeure. We decline all responsibility for damage caused by other guests, atmospheric events, natural disasters, epidemics, diseases and thefts.

If you have other doubts or if you don’t understand something, call us on +39 0173.328137 or write an email to suite@agriturismoilcortile.it

We are waiting for you!!! ☺